PRIVACY POLICY
THE HOUSE OF CUPID INC.
1. INTRODUCTION
The House Of Cupid Inc. is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matchmaking and coaching services.
2. INFORMATION WE COLLECT
2.1 Personal Information
- Name, age, contact information (phone, email, address)
- Relationship status and history
- Personal preferences and lifestyle information
- Professional and educational background
- Physical characteristics and photographs
- Financial information for income verification
2.2 Background Check Information
- Criminal record checks
- Identity verification documents
- Income verification records
- Reference contact information
2.3 Automatically Collected Information
- Website usage data and analytics
- IP addresses and device information
- Cookies and similar tracking technologies
3. HOW WE USE YOUR INFORMATION
3.1 Service Delivery
- Creating and maintaining your profile
- Matching you with compatible individuals
- Providing coaching and consultation services
- Conducting background checks and verification
3.2 Communication
- Sending service updates and match notifications
- Responding to inquiries and providing support
- Marketing communications (with your consent)
3.3 Business Operations
- Processing payments and managing accounts
- Improving our services and user experience
- Compliance with legal obligations
4. INFORMATION SHARING AND DISCLOSURE
4.1 With Potential Matches
- Profile information shared only with pre-approved matches
- Personal contact information shared only with mutual consent
4.2 With Service Providers
- Background check companies for verification services
- Payment processors for transaction handling
- Technology providers for website and database management
4.3 Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with business transfers or acquisitions
4.4 We DO NOT sell your personal information to third parties
5. DATA SECURITY
5.1 We implement industry-standard security measures including:
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security audits and updates
- Staff training on privacy and security protocols
5.2 Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security
6. DATA RETENTION
6.1 Active client information is retained for the duration of service
6.2 Profile information may be retained for up to 2 years after service termination
6.3 Financial records retained as required by law (typically 7 years)
6.4 Background check records retained for 1 year after service completion
7. YOUR PRIVACY RIGHTS
7.1 Access: Request copies of your personal information
7.2 Correction: Update or correct inaccurate information
7.3 Deletion: Request deletion of your personal information (subject to legal requirements)
7.4 Portability: Request transfer of your data to another service
7.5 Withdrawal: Withdraw consent for marketing communications
7.6 Profile Removal: Request immediate removal from our matching database
8. COOKIES AND TRACKING
8.1 We use cookies to enhance your website experience
8.2 You can control cookie settings through your browser
8.3 Some features may not function properly if cookies are disabled
9. INTERNATIONAL DATA TRANSFERS
9.1 Your information may be processed in Canada or other countries
9.2 We ensure appropriate safeguards are in place for international transfers
10. CHILDREN'S PRIVACY
10.1 Our services are not intended for individuals under 18
10.2 We do not knowingly collect information from minors
11. CHANGES TO THIS POLICY
11.1 We may update this policy periodically
11.2 Material changes will be communicated via email or website notice
11.3 Continued use of services constitutes acceptance of changes
12. CONTACT INFORMATION
For privacy-related questions or to exercise your rights, contact us through our official website or customer service channels.
By using our services, you acknowledge that you have read and understood this Privacy Policy.