Applicable to all House of Cupid Virtual Events across Canada

Effective Date: July 1st 2026

Welcome to The House of Cupid.

Our mission is to create welcoming, respectful, and thoughtfully curated virtual spaces where Canadian singles can meet, build meaningful relationships, and enjoy genuine conversation. Whether you are attending one of our public community events, private themed lounges, or concierge matchmaking experiences, every participant contributes to creating a safe, inclusive, and enjoyable environment.

By registering for or attending any House of Cupid Virtual Event, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

1. Definitions

For the purposes of this agreement:

The House of Cupid refers to the event organizer and its owners, employees, contractors, hosts, moderators, volunteers, and representatives.

Virtual Event refers to any online event hosted, facilitated, or presented by The House of Cupid.

Participant refers to any registered attendee.

Virtual Lounge refers to any online social, educational, networking, or matchmaking event offered by The House of Cupid.

Exclusive Lounge refers to a concierge matchmaking event created specifically for an individual client.

2. Eligibility

To participate in a House of Cupid Virtual Event, you must:

• Be at least 19 years of age.

• Be legally single and available to date.

• Register using truthful and accurate information.

• Agree to abide by these Terms & Conditions.

• Conduct yourself respectfully toward all participants.

The House of Cupid reserves the right to refuse or revoke participation at its sole discretion.

3. Registration

Participants agree to:

• Complete all required registration forms.

• Provide accurate information.

• Complete any requested pre-event questionnaires.

• Update The House of Cupid if registration information changes before the event.

Questionnaires help us create better experiences and more compatible introductions. We encourage participants to answer as thoroughly and honestly as possible.

4. Identity Verification

To maintain a safe and trustworthy community, The House of Cupid reserves the right to verify the identity of any participant.

Verification may include requesting a government-issued photo identification before admission to an event.

Identification will be viewed solely for verification purposes. The House of Cupid does not routinely retain copies of government-issued identification unless required by law or with the participant's express consent.

Failure to complete identity verification when requested may result in cancellation of registration or denial of entry.

5. Privacy & Confidentiality

Respecting participant privacy is fundamental to our community.

Participants agree to:

• Respect the confidentiality of everyone attending.

• Not disclose another participant's personal information without permission.

• Keep conversations private unless all parties agree otherwise.

• Refrain from discussing another participant publicly without consent.

The House of Cupid will never intentionally disclose participant contact information without mutual authorization.

6. Public Preferred Name (Alias)

To protect participant privacy:

Each participant will choose a preferred public name during registration.

This preferred name will be used throughout the event.

Participants agree to address one another using their chosen public name.

Participants should not pressure others to reveal personal information.

7. Code of Conduct

All participants are expected to contribute to a respectful, welcoming environment.

Participants agree to:

• Treat everyone with kindness and respect.

• Listen respectfully.

• Avoid harassment or intimidation.

• Refrain from offensive, discriminatory, or sexually explicit language.

• Respect cultural, religious, political, and personal differences.

• Avoid excessive intoxication or impairment while participating.

• Respect participant boundaries.

The House of Cupid reserves the right to remove any participant whose behaviour negatively impacts the experience of others.

Participants removed for misconduct are not eligible for a refund.

8. Dress Code

Participants should present themselves as they would for an enjoyable first meeting.

Recommended attire includes:

• Smart casual

• Business casual

• Date-night attire

Please avoid:

• Sleepwear

• Offensive clothing

• Clothing displaying explicit language or imagery

• Hats or sunglasses that obscure your face (unless worn for medical or religious reasons)

9. Event Technology

Participants are responsible for:

• Joining on time.

• Having a reliable internet connection.

• Using a functioning camera and microphone.

• Participating from a quiet and appropriate location.

• Keeping their camera on unless instructed otherwise.

The House of Cupid is not responsible for technical difficulties resulting from a participant's equipment, internet connection, or software.

Late arrivals may not be admitted if doing so would disrupt the event.

10. Refund Policy

Unless otherwise stated for a specific event:

Participants who cancel at least 48 hours before the scheduled event are eligible for a refund of their registration fee less applicable administrative and payment processing fees.

Refunds are not available for cancellations received less than 48 hours before the event.

If The House of Cupid cancels an event, participants will receive either:

• A full refund; or

• The option to transfer their registration to another available event.

11. Cancellation Policy

The House of Cupid reserves the right to:

• Reschedule events.

• Cancel events due to insufficient registration.

• Cancel events because of technical issues or unforeseen circumstances.

• Remove participants whose conduct violates these Terms & Conditions.

The House of Cupid will make reasonable efforts to notify participants promptly of any changes.

12. Liability

The House of Cupid facilitates introductions and conversations.

Participants acknowledge that:

• Relationships are voluntary.

• Future communication is voluntary.

• Personal meetings outside House of Cupid events are entirely at each participant's own discretion.

The House of Cupid is not responsible for:

• Communications after the event.

• In-person meetings.

• Dating relationships.

• Financial transactions.

• Gifts.

• Travel.

• Accommodation.

• Personal decisions made after introductions.

• Any loss, damage, injury, or dispute arising from interactions occurring outside a House of Cupid event.

Participants are encouraged to exercise good judgment and prioritize their personal safety when choosing to continue communication.

13. Contact Release Process

The House of Cupid values privacy and mutual consent.

Contact information will only be exchanged when:

• Both participants independently express mutual interest.

• Both participants complete the Mutual Contact Release Form.

• Both participants authorize the exchange.

No participant's personal information will be released without their written consent.

14. Photography & Recording

Unless specifically authorized by The House of Cupid:

Participants may not:

• Record events.

• Take screenshots.

• Photograph participants.

• Livestream events.

• Share recordings or images without permission.

Violation of this policy may result in immediate removal and exclusion from future events.

15. Future Communications

Participants agree that The House of Cupid may contact them regarding:

• Event reminders.

• Registration updates.

• Match notifications.

• Post-event questionnaires.

• Customer service.

• Future House of Cupid events and services.

Participants may unsubscribe from promotional communications at any time.

16. Agreement

By registering for a House of Cupid Virtual Event, you confirm that:

• You have read and understood these Terms & Conditions.

• You agree to comply with the Code of Conduct.

• You understand the Refund Policy.

• You understand the Contact Release Process.

• You understand that participation does not guarantee romantic compatibility or future introductions.

• You participate voluntarily.

• You release The House of Cupid from liability for interactions occurring outside the event.

Appendix A

Public Virtual Singles Lounges

Purpose

Public Virtual Singles Lounges are open community events designed to bring singles together through conversation, education, entertainment, and networking.

These events are intended to foster community and encourage meaningful conversations in an accessible virtual environment.

Event Features

Public Virtual Singles Lounges may:

• Be free or offered by voluntary donation.

• Be livestreamed on platforms such as Facebook Live, YouTube, or The House of Cupid website.

• Include guest speakers, panel discussions, games, icebreakers, interviews, educational presentations, or open conversations.

• Be recorded for promotional or educational purposes.

By joining a Public Virtual Singles Lounge, participants acknowledge that portions of the event may be publicly visible or recorded. Participants who wish to protect their privacy should use their preferred public name and exercise discretion when sharing personal information.

Public Virtual Singles Lounges are community-building events and are not intended to provide individualized matchmaking services.

Appendix B

Private Virtual Singles Lounges

Purpose

Private Virtual Singles Lounges are ticketed, hosted virtual events created exclusively for registered participants.

Each lounge is organized around a shared theme, profession, interest, lifestyle, or life stage to encourage meaningful conversations among like-minded singles from across Canada.

Examples include:

• Professionals 35–50

• Single Parents

• Divorced & Starting Over

• Wine & Love

• Healthcare Professionals

• Entrepreneurs

• Faith & Friendship

• Outdoor Adventures

• Mixed Cultural Connections

Event Features

Private Virtual Singles Lounges:

• Require advance registration and payment.

• Are closed to the public.

• Are not livestreamed.

• Are professionally hosted and moderated.

• Include structured conversations and guided networking opportunities.

• May include breakout rooms, games, discussion topics, and icebreakers.

Participants may express interest in meeting another attendee after the event. Contact information will only be exchanged through the Mutual Contact Release Process outlined in these Terms & Conditions.

Appendix C

Exclusive Virtual Singles Lounges

Purpose

Exclusive Virtual Singles Lounges are The House of Cupid's premier concierge matchmaking experience.

These lounges are designed for clients seeking a highly personalized and discreet introduction process.

Consultation & Acceptance

Participation begins with a private consultation.

Acceptance into an Exclusive Virtual Singles Lounge is at the sole discretion of The House of Cupid.

Not all applicants will be accepted into the program.

Personalized Match Recruitment

Unlike our other virtual events, each Exclusive Virtual Singles Lounge is created for an individual client.

The House of Cupid actively recruits compatible singles based on the client's values, lifestyle, relationship goals, preferences, and compatibility criteria.

Invited participants are carefully screened before receiving an invitation to attend.

Ongoing Matchmaking

The Exclusive Virtual Lounge is one component of our concierge matchmaking service.

If The House of Cupid identifies additional individuals who may be an excellent fit after the lounge has concluded, we may continue to facilitate introductions in accordance with the client's membership or service agreement.

Participation in an Exclusive Virtual Lounge does not guarantee a relationship or a specific number of introductions; however, it reflects our ongoing commitment to thoughtfully curated matchmaking beyond a single event.